Quality Manager (Baku)

PD&MS Group have a great opportunity for a Quality Manager to join our progressive QHSE team based in Baku on a long term basis. The Quality Manager will oversee the development, implementation, and management of quality assurance and quality control systems. Ensuring that services meet the established standards of quality, including reliability, usability and performance.

Please note the position is open to Azerbaijani nationals only.

Main responsibilities:

Quality Assurance

• Management of Quality Assurance and Quality control related projects to meet company/customer contractual requirements
• Oversee the QA processes to ensure compliance with industry standards and customer requirements
• Address customer complaints and issues related to quality

Customer Focus

• Oversee the promotion of awareness of customer requirements
• Management of any customer requirements in the collating and reporting of Quality specific KPI’s
• Provide Quality Leadership to the overall Project Team
• Oversee the day to day activities carried out by the QA / QC resources assigned to the project

Supplier Quality Management

• Carry out external vendor audit and evaluation using a risk based approach on criticality of the provision of product and people and any commercial implications
• Evaluate and monitor supplier quality performance
• Maintain supplier quality standards and agreements

Audits and Incident Investigation

• Lead Quality Investigations, ensuring that methods of investigation and reporting appropriate to the incident are utilised; ensure that lessons are established and learned and that all personnel benefit from these lessons
• Development and management of project related internal and external audit programme

Documentation and Reporting

• Maintain comprehensive documentation of quality procedures, audits, and inspections
• Prepare and present quality reports to senior management
• Ensure traceability of quality records and documentation

Engagement and Collaboration

• Develop Quality Initiatives to ensure widespread acceptance and adoption of best practice.
• Liaise with all PD&MS personnel, both onshore and offshore, and provide advice, guidance and support on all aspects and matters concerning Quality Management
• Ensure all new project personnel receive a project Quality induction which includes navigation of the company and customer IMS
• Collaborate with other departments to ensure quality standards are integrated into all processes

Continuous Improvement

• Analyse quality data and metrics to identify trends and areas for improvement
• Facilitate root cause analysis and implement corrective actions

• A degree in a relevant subject - Preferred
• HND or equivalent in an appropriate discipline.
• Lead Auditor (IRCA) certificate to one of the recognised standards.
• Significant demonstrable experience in a similar position.
  
• Detailed working knowledge for QA/QC related ISO standards
• Developed technical knowledge and understanding of execution methodology
• Understanding of contractual, commercial and cost issues.
• Demonstrable experience in conducting audits, investigations and root cause analysis.
• Competent in the use of MS Office applications
• Demonstrable experience in the preparation, development and delivery of Quality assurance training 
• Demonstrable experience in risk management
• Experience in managing and developing others
• Ability to prioritise workload.
• Ability to work as part of a team.
• Excellent written and spoken English